Policies and Help Center

Digital Product Policy

Thank you for shopping with us! Please review our Digital Product Policy before purchasing any digital items from our shop.

What Are Digital Products?

Digital products are downloadable files delivered electronically. No physical product will be shipped. These may include planners, templates, printables, DTF images, clipart, workbooks, journals, and other digital designs.

Delivery of Digital Products

Once payment is successfully processed, your digital files will be available for instant download via:

  • Your order confirmation page
  • Your confirmation email

Please download and save your files immediately after purchase.

Refund Policy

Due to the nature of digital products, all sales are final and non-refundable.
We do not offer refunds, exchanges, or cancellations for digital downloads.

If you experience any issues accessing your files, please contact us, and we will assist you.

File Responsibility

It is the customer’s responsibility to:

  • Download files promptly
  • Store files securely
  • Ensure compatibility with their device and software

We are not responsible for file loss due to device failure, accidental deletion, or software issues.

Usage Rights

All digital products are protected by copyright. Purchasing a digital product does not transfer ownership of the design.

Usage rights vary by product. Please refer to the Digital License Agreement for details.

Digital Product License Agreement

This License Agreement governs the use of all digital products purchased from our shop.

By purchasing and downloading our digital products, you agree to the following terms:

License Grant

You are granted a non-exclusive, non-transferable license to use the digital product according to the license type specified in the product listing.

Personal Use License

Unless otherwise stated, digital products are for personal use only. You may:

  • Download and print for personal use
  • Use for personal projects
  • Save on your personal devices

You may NOT:

  • Resell, share, or distribute the files
  • Claim the designs as your own
  • Upload files to any sharing site or platform
  • Modify and resell the design

Commercial Use License (If offered)

If a product includes a commercial license, you may:

  • Use designs on physical products for resale
  • Use designs for client projects

You may NOT:

  • Resell the digital file itself
  • Share the source files
  • Create competing digital products using the design

Each product listing will clearly state whether commercial use is included.

Copyright

All designs remain the intellectual property of our brand. Purchase does not transfer copyright ownership.

Terms of Use – Digital Files

By purchasing and downloading digital files from our shop, you agree to comply with the following terms:

  • Files are for the purchaser only
  • Files may not be shared, gifted, resold, or redistributed
  • Files may not be uploaded to third-party platforms for public access
  • Files may not be altered and resold as your own work
  • You may not claim authorship or ownership of the designs

Violation of these terms may result in legal action and revocation of the license without refund.

We reserve the right to update these terms at any time.

Download Instructions

Thank you for your purchase! Follow these simple steps to download your digital files.

How to Download Your Files

  1. Complete your purchase
  2. After checkout, you will be redirected to a confirmation page
  3. Click the download link provided
  4. Save the file to your device

You will also receive a confirmation email with your download link.

Supported Devices

You may download your files on:

  • Desktop or laptop computer
  • Tablet
  • Smartphone

For best results, we recommend downloading on a computer.

File Types

Depending on your purchase, files may include:

  • PDF (printable planners and workbooks)
  • PNG / JPG (designs and images)
  • SVG (cut files)
  • Canva Templates (editable links)

Trouble Downloading?

If you experience any issues:

  • Check your spam or junk folder
  • Ensure your email address was entered correctly
  • Contact us with your order number

We’re happy to help!